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API Tiers & Rate Limits

Our API offers three usage tiers designed to scale with your application needs. Each tier provides different rate limits and features to support everything from development and testing to enterprise-scale (and on-premises) production deployments.

Pricing Tiers

Developer

  • Ideal for prototyping and small applications
  • Simple rate limits to get you started
  • Community Discord Support
  • $5 in credits added to your account

Scale

  • Higher rate limits across all endpoints
  • Production-ready performance
  • Dedicated Slack Support
  • Custom rate limit discussions

Enterprise

  • Everything in the Scale tier, and…
  • Dedicated on-premises deployment
  • Custom integration assistance
  • SLA guarantees
All users start on the Developer tier automatically. To upgrade your tier, please contact us at devtools@opennote.me with the subject line “API Tier Upgrade”.

Default Rate Limits

Our rate limits are applied per organization and reset at the specified intervals. The limits below are the default values for each tier:

Developer Tier

Scale Tier

Enterprise Tier

Handling Rate Limit Errors

When you exceed a rate limit, the API returns a 429 Too Many Requests response:
Best Practices:
  • Implement exponential backoff when you receive 429 responses
  • Monitor the Retry-After header on rate limited operations to pace your requests
    • This is the best way to make sure that you don’t continue pinging endpoints that are throwing errors.
  • Cache responses when possible to reduce API calls
  • Use webhooks instead of polling for status updates for videos and problems.

Credits & Pricing

The Opennote API uses a direct monetary value pricing model. Different endpoints consume different amounts of money based on their computational complexity. Our pricing is flexible, and varies request-to-request. More detailed per-input and per-output pricing information is coming soon, and can be requested by contacting us at devtools@opennote.me.

Managing Your Credits

  • View Balance: Check your current credit balance in the API Dashboard
  • Usage Tracking: Monitor credit consumption per endpoint in real-time
Auto-renewal and alerts are coming soon. When you need more credits, you can visit your API Dashboard and head to your Settings -> Billing tab, and click the Add Credits button.

Custom Rate Limits

Need higher limits for your application? We offer custom rate limit configurations for all tiers, which you can request by contacting us at devtools@opennote.me with the subject line “API Rate Limit Increase”.

Need Help?

  • Technical Support: devtools@opennote.me
  • Tier Upgrades: Include “API Tier Upgrade” in your subject line
  • Custom Limits: Include “API Rate Limit Increase” in your subject line
  • Billing Questions: Include “API Billing” in your subject line
We typically respond to all inquiries within 24 hours.